Terms & Conditions

Terms and Conditions

Introduction

Welcome to Cultiv8 Wine (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website (www.cultiv8wines.com) and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Business Information

Cultiv8 Wine
Address: Cape Town, South Africa
Email: [email protected]
Effective Date: 20 June 2024

1. Use of the Website

1.1 Eligibility

You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that you are of legal drinking age in your jurisdiction.

1.2 Account Registration

To purchase products from our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose.
  • Violate any applicable local, state, national, or international law.
  • Infringe on the rights of others, including intellectual property rights.
  • Transmit any harmful code or conduct any activity that could damage or disrupt our website.

2. Products and Orders

2.1 Product Information

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

2.2 Order Acceptance

Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or issues with your payment method.

2.3 Pricing and Payment

All prices are listed in the local currency and are inclusive of applicable taxes. We accept various payment methods, and you agree to provide accurate and complete payment information. If your payment method is declined, we may cancel your order.

2.4 Shipping and Delivery

We will make reasonable efforts to deliver your order within the estimated timeframe. However, delivery dates are not guaranteed, and we are not responsible for delays caused by factors beyond our control.

2.5 Returns and Refunds

If you are not satisfied with your purchase, please contact us at [email protected] within 14 days of receiving your order. We will provide instructions for returning the product and issuing a refund or replacement, subject to our return policy.

3. Intellectual Property

3.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Cultiv8 Wine or its content suppliers and is protected by intellectual property laws.

3.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

4. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal data.

5. Disclaimers and Limitation of Liability

5.1 Disclaimers

Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free, or that any defects will be corrected.

5.2 Limitation of Liability

To the fullest extent permitted by law, Cultiv8 Wine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use of our website or products.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our website.

6. Indemnification

You agree to indemnify, defend, and hold harmless Cultiv8 Wine and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of our website or products.

7. Governing Law and Dispute Resolution

7.1 Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

7.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of our website or products shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). The arbitration shall take place in Cape Town, South Africa, and shall be conducted in English.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns about these Terms or our practices, please contact us at:

Cultiv8 Wine
Email: [email protected]
Address: Cape Town, South Africa

By using our website, you agree to these Terms and Conditions. Thank you for choosing Cultiv8 Wine.